Stakeholder cooperation is a key success factor

“The Easing the Management of the Affairs of a Deceased Relative project is currently the largest life event-based digitalisation package. The project involves many actors, interdependencies and interests. This is precisely why we want to engage in active stakeholder work with the Tax Administration,” explained Kaarlo Öhman, the Digital and Population Data Services Agency’s chief specialist at the project’s stakeholder event.

The human dimension is an important value in the project. The goal of the project is to make it easier for a deceased person’s relatives to use services amidst difficult life events. Instead of transferring the same documents to different addresses, the information flows between authorities in a structural form.

The first stakeholder event introduced numerous perspectives – mark the next event in your calendar on 23 May 

Cooperation and dialogue between stakeholders are key factors for the project’s success, to streamline the transactions of estates of deceased persons together.

“The goal for this spring is to meet all key stakeholders and discuss their views on the project and the related services,” says Heli Reuter-Laakso, responsible for the cooperation at the Tax Administration. 

A total of around three hundred representatives of the public sector, interest groups and companies participated in the first stakeholder event organised by the Digital and Population Data Services Agency and the Tax Administration. The project sparked lively and enthusiastic discussion, which drew attention to the many relevant interests and perspectives. 

Stakeholders’ technical readiness to utilise project outputs, forest assets, family members living abroad, estates with no means and disputed estates; these and many more points of view were discussed at the event.