Organisations using Suomi.fi Messages, please note the following when sending mail to a person under guardianship or a person who has prepared a continuing power of attorney!

From now on, it will be easier for guardians to act on behalf of their client. A guardian and an attorney can use Suomi.fi Messages on behalf of their client if the client has activated the service. 

Do the following if your organisation sends mail to a person under guardianship

Although a guardian or an attorney may have access to their client’s mailbox, it is nevertheless advisable to send matters covered by a guardianship order or continuing power of attorney to both parties separately.

In other words, if you send messages via Suomi.fi Messages to a person who is under guardianship or has prepared a continuing power of attorney, please always ensure that the matter is brought to the attention of the person’s guardian or attorney separately. 

Additional information

Digital and Population Data Services Agency, Customer service for organisations, [email protected], tel. +358 295 535 115 (telephone service available on weekdays 9:00–15:00)