Rauma service location open by appointment only

As of 29 November 2023, the Digital and Population Data Services Agency's service location in Rauma will only be open to customers who have booked an appointment.

Appointments will be available in Rauma on Wednesdays from 9.00 to 15.30. Bookings can be made at dvv.fi/reservation.

Most matters handled by the Digital and Population Data Services Agency do not require a visit to a service location and can be handled through electronic service channels or the telephone service instead. 

You can make an appointment for matters that require meeting face-to-face. Those matters are marriage ceremonies, the registration of a foreigner’s personal data, certain notary public services and registration of the right to create a mandate for e-Authorizations in the Suomi.fi service, assisted by an official.

Documents, such as documents related to guardianship, can be left in the PRC's mailbox on the 1st floor of the Rauma office building, Mon–Fri 8–16.15 (Aittakarinkatu 21).

Customer service also available without an appointment at the Pori service location

The Digital and Population Data Services Agency provides services throughout Finland. Closest to Rauma is the Pori service location, which is open on Tuesdays, Thursdays and Fridays from 9.00 to 15.00 for customers who have booked an appointment. Customers without an appointment in Pori are served on Thursdays and Fridays between 9.00 and 12.00. The address is Pohjoisranta 11 E.

The Pori service location will move in December. Because of the move, our customer service point will be closed between 11 and 15 December 2023. From 18 December, the Pori service location will be situated at its new address, Yrjönkatu 6.

More information about the Pori location change

Read more about using the services of the Digital and Population Data Services Agency

Contact information for the Rauma service location

Contact information for the Pori service location