Customer service for private customers
Please contact us by email or telephone. You may also visit one of our service locations but only by appointment. Please try to avoid visiting the service locations at the moment. In the Åland islands, please contact the State Department of Åland.
Contact us by email
You can contact us by email. Please use secure email and choose the recipient according to your topic.
Call us
Our customer service is available by telephone from Monday to Friday at 9-12.
Only a local network fee and a mobile call fee determined by the caller's operator will be charged for the calls and queuing.
Service numbers by subject:
Marriage: 0295 536 244
Guardianship: 0295 536 256
Moving: 0295 535 188
Notary public: 0295 536 404
Names: 0295 539 080
PLEASE NOTE! When submitting details of your children (such as their names), select [email protected] as the recipient in the secure mail. Read more about notification of a child's name
Address service
- Phone service in Finnish tel. 0600 0 1000
- Phone service in Swedish tel. 0600 0 1001
The lines of our phone service are open every day 8 am to 10 pm.
Calls cost € 2.50/min + local network/mobile call rate.
Phone service is only in use in Finland.
Certification of the shareholders in an estate inventory deed, European Certificate of Succession: 0295 539 099
Extracts from the Population Infomation System: 0295 536 230
Registration of foreigners and international matters: 0295 536 320
- Registration of foreigners requires visit at a service location.
Confirmation of parenthood: 0295 537 314
Population information: 0295 536 220
Áššehasbálvalus: 0295 539 262
Davvisámegielat bálvalannummir bálvala disttagaid dmu 9-11. Don sáhtát váldit oktavuoða maiddái šleadgapoasta bokte. Dieðuid suollemassandoallama dihte geavat šleadgapoastta sáddemii DVV dorvopoastta. Vállje dorvopoasttas vuosttáiváldin [email protected]Public service info is available by telephone from Monday to Friday at 8-21 and on Saturdays at 9-15 on the following matters:
Suomi.fi-services: 0295 000
Citizen Certificate and electronic identity: 0600 9 6160
- Individuals
- Marriage
- Examination of impediments to marriage
- Marriage ceremony
- Prenuptial agreement
- Notification of a marriage concluded abroad
- Divorce granted abroad
- Registration of the act applicable to the matrimonial property regime
- Registration of a deed of division of property
- Dissolution of cohabitation
- Removal of marital rights to property
- Extracts issued of the register on the right to officiate at weddings
- Having or adopting a child
- Names
- Moving
- Elections and Right to vote
- Suomi.fi Web Service
- Citizen Certificate and electronic identity
- Guardianship
- Continuing power of attorney
- Appointment of a guardian
- Duties of the guardian
- Guardianship for a minor
- Who can act as a guardian?
- Actions that require the permission of the guardianship authority
- Appointing a substitute guardian
- Termination of guardianship
- Giving up the guardian’s task
- Guardianship authority's means of supervision
- Looking after the interests of an absent person or the future owner of the property
- Restrictions to competency and declaration of incompetence
- Extracts from the Register of Guardianship Affairs
- Certificates from the Population Information System
- Population information in the Population Information System
- Registration of a gift notification
- Services of notary public
- Certification of purchase
- Citizens’ initiative
- Death and estate inventory
- Living abroad
- Moving
- Registration of citizenship
- Divorce granted abroad
- Death abroad
- Registration of a child born abroad
- Registration of a name change performed abroad
- Notification of a marriage concluded abroad
- Registration of the act applicable to the matrimonial property regime
- Legalisation of foreign documents
- Notification of retaining Finnish citizenship
- Submitting foreign documents
- Moving to Finland
- Public Service Info
- Address service
- Forms
- Marriage
- Organisations
- Certificates
- Updating customer registers
- Sampling and analysis services
- Search services of the Population Information System
- Local Register Office Register search services
- Extracts from registers
- Maintaining the Population Information System
- Suomi.fi services
- Services to promote digitalisation
- Digital security services
- Services of notary public
- Certification of purchase
- Right to officiate weddings
- E-services
- About the agency