Customer service for private customers

Please contact us by email or telephone. If your message contains personal or other confidential information, remember to use secure email. You may also visit one of our service locations. In the Åland islands, please contact the State Department of Åland.

Customer service channels by subject

Telephone service 0295 536 244

Service hours Monday–Friday 9–12

You may also contact us by email. Please use secure email if your message contains personal or otherwise confidential information. Please choose one of these addresses as the recipient:

[email protected] (wedding)
[email protected] (prenuptial agreement)

Send secure email

Telephone service 0295 536 256

Service hours Monday–Friday 9–12

You may also contact us by email. Please use secure email if your message contains personal or otherwise confidential information. Please choose this address as the recipient: [email protected] (guardianship)

Send secure email

Postal address for the guardianship service:

Digital and Population Data Services Agency / Guardianship affairs, PO Box 1001, FI-02151 Espoo

Telephone service 0295 539 099

Service hours Monday–Friday 9–12

You may also contact us by email. Please use secure email if your message contains personal or otherwise confidential information. Please choose one of these addresses as the recipient:

[email protected] (estate inventory)
[email protected] (European Certificate of Succession)

Send secure email

Telephone service 0295 536 230

Service hours Monday–Friday 9–12

You may also contact us by email. Please use secure email if your message contains personal or otherwise confidential information. Please choose one of these addresses as the recipient:

[email protected] (extracts)
[email protected] (report on family relationships)

Send secure email

Telephone service 0295 536 320

Service hours Monday–Friday 9–12

You may also contact us by email. Please use secure email if your message contains personal or otherwise confidential information. Please choose this address as the recipient: [email protected]

Send secure email

Registration of foreigners requires visit at a service location.

Service locations and hours

Advisory service number 0600 9 6160 (local/mobile network fee)

The advisory service provides support in the use of the certificates issued by the Digital and Population Data Services Agency and for the most common problems that arise when using them for the first time. The service provides advice on certificate cards, for example, the Citizen Certificate on the personal identification card, organisation cards, social welfare and health care smart cards, activating certificates and the use of PINs.

The advisory service number will direct you to Public Service Info.

Public Service Info is available from 8 am to 9 pm from Monday to Friday and from 9 am to 3 pm on Saturdays. The helpline is closed on Sundays and public holidays. The service is in Finnish, Swedish and English.

Don sáhtát váldit oktavuoða šleadgapoasta bokte. Dieðuid suollemassandoallama dihte geavat šleadgapoastta sáddemii DVV dorvopoastta. Vállje dorvopoasttas vuosttáiváldin [email protected]

You may contact us by email. Please use secure email if your message contains personal or otherwise confidential information. Please choose this address as the recipient: [email protected]

Send secure email

Call rate: Phone calls made to the Digital and Population Data Services Agency are without additional fees. Only a local network fee and a mobile call fee determined by the caller's operator will be charged for the calls and queuing.

Population of Finland 5 542 002