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Learning and support materials for digital support

We have compiled a material bank of various learning and support materials on this page. The material is aimed at those working with digital support and digital competence.  The materials are developed together in the national digital support provider network. 

Support and information for digital support providers and developers

Digital support provider’s competency development and competency profiles

In 2023, more than one hundred digital support actors came together to define digital support competency profiles. The aim of the work was to map the competency needs of digital support providers working with different target groups. This work resulted in the creation of target groups and profiles of those in need of digital support and digital support providers’ competency profiles.

Read more about the competencies needed by a digital support provider


Organising digital support in municipalities

We have compiled support materials related to digital support in municipalities on one page. We want to strengthen municipalities’ capacity to organise digital support and develop the competence of digital support providers.

Read more about digital support in municipalities

Sharing good materials

Familiarise yourself with and utilise good digital support practices and high-quality learning and support materials. The materials are produced by different digital support actors.

Sharing good materials


Find out your digital profile!

Everyone walks the paths of the digital world in their own way. Some are at the forefront, some on a relaxed journey of discovery and some pick and choose what they want out of digital services and tools. All these digital profiles have their own strengths, characteristics and, on top of that, recognisable possibilities for your next digital steps. Take the test and find out your digital profile!

Testaa oma digiprofiilisi

Read more about digital profiles

Accessibility of the Digital Profile Test


Participate in upcoming digital support events 

We organise webinars, training and events on topical themes related to digital support and digital competence. You are warmly welcome!

See upcoming digital support events

Watch recordings of previous events

New in digital support

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By developing digital support, we ensure that everybody has the right to shape their daily digital lives in accordance with their own needs and goals!


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