Competencies needed by a digital support provider

Digital support providers need various competencies so that they can support their customers.

Competency needs have been defined together with the digital support provider network.

Read more about the competency needs of those in need of digital support and about the skills digital support providers need.

Summary of the competencies needed by digital support providersFile opens in a new tabyja-document-link-opens-in-a-new-tab

In what digital support is needed?

Contact us!

What is digital support?

At the Digital and Population Data Services Agency

News on digital support

Learning and support materials

Network of digital support actors

Join the network (in Finnish and Swedish)
Digital support network badge (in Finnish)
Digital support working groups

Research-based information on digital support and digital skills

Overview of current digital skills

By developing digital support, we ensure that everybody has the right to shape their daily digital lives in accordance with their own needs and goals!