Information for the client's close ones and instructions for problem situations 

Processing time 

We process complaints in their order of arrival. The processing time varies on a case-by-case basis.


Handling of complaint is free of charge.

Frequently asked questions

Laws related to the matter

Guardianship Services Act (442/1999)


Do you need help?

Telephone service: 0295 536 256

Service hours: Mon–Fri 9–15. 

Our chat service is temporarily unavailable.


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