Frequently asked questions continuing powers of attorney

The questions related to public guardianship have been divided into different themes. 

Preparation of a continuing power of attorney

Confirmation of power of attorney

Other matters

Do you need help?

Our website instructions contain answers to the most common questions. If you cannot find the information you need, our experts will assist you by phone.

Telephone service

The advisory service number is 0295 536 256. 

Service hours: Mon–Fri 9–15. We receive the most calls in the mornings and at the beginning of the week.

The call and the waiting time will cost you the local and mobile rates agreed with your operator.

The remote service is not available for matters related to guardianship

Please note that we do not provide advice on guardianship or continuing power of attorney in the remote service. Also note that you cannot leave documents at a remote service point.