Communications material on the change
On this page, we will publish support material for public administration organisations, which enables them to communicate on the coming transition to primarily digital official communications to their customers and personnel.
The first change takes place in May 2025
As of 12 May 2025, individual users are prompted to activate Suomi.fi Messages upon identification in any public administration organisation's electronic service. At this stage, activation is opt-in and can be bypassed. The aim, however, is that as many people as possible begin to receive official communications electronically.
We will publish communications material on this spring's changes on 4 April 2025 at a meeting with the communications professionals of public administration organisations.
Make use of these communications materials in your organisation when explaining the prompt in Suomi.fi e-Identification to activate Suomi.fi Messages:
