Our remote service points are closed from 29 June to 2 August 2026. While the remote services are closed, you can receive advice on handling your matters by phone.

Remote service point of the Digital and Population Data Services Agency, Hämeenlinna

You can get advice via video link as a remote service. The service point has a computer that allows you to chat with our employee via video link.

You can use remote services when you need personal advice or guidance on the services provided by the Digital and Population Data Services Agency. Book the appointment for the remote service in our telephone service.

If the matter requires a personal visit to our service location, you cannot manage it in the remote service. Among others, these matters include the officiation of a marriage, the registration of foreigners and the services of the notary public, such as the authentication of a document. Please note that we do not provide advice on guardianship or continuing power of attorney in the remote service.

You cannot print or scan forms or documents at the service point. You cannot submit any forms or documents at the service point either.

Street address

Wähäjärvenkatu 6
13200 HÄMEENLINNA

Accessibility information

  • The route to the main entrance
    • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
    • The 2 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
    • The route to the entrance is smooth and sufficiently wide and illuminated.
  • The main entrance
    • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
    • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
  • In the facility
    • The customer service point has a portable induction loop.
    • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
    • The customer service point is on the entrance floor.
    • The waiting room of the customer service point has a queue number system and seats.
    • The customer service point has an accessible toilet on the same floor.

Office hours

Remote service by appointment. Note. Remote service is closed 29.6.-2.8.2026

Fri 13:00 - 16:00

Book an appointment in advance by calling an appropriate telephone number.