Quality Tools

Self-assessment tool materials to remain on the Service Developers website

The self-assessment tool materials will remain on the Suomi.fi for Service Developers website, which means that organisations can continue to use the assessment criteria to evaluate the quality of their digital services.

The change does not affect, for example, the use of the Suomi.fi Finnish Service Catalogue or other Suomi.fi services.

The self-assessment tool materials » 

Suomi.fi Quality Tools

Suomi.fi Quality Tools were tools that public organisations could use to assess and monitor the quality and use of their e-services. They consisted of three tools: the self-assessment tool, the customer feedback tool and the utilisation rate measurement tool.