Digital and Population Data Services Agency, Helsinki

The Digital and Population Data Services Agency provides services throughout Finland, mainly online and by telephone. Only certain issues require a visit to our service location. You may visit the most suitable service location for you, regardless of your area.

REMINDER FOR IN-PERSON VISITORS:

We will be serving you from June 1, 2026:

Customer service address: Ratapihantie 7, 00520 Helsinki, entrance from Veturitori or via the passenger elevators on the 1st floor, B-staircase
Marriage ceremony premises address: Opastinsilta 12 A, 00520 Helsinki

Street address

Ratapihantie 7
00520 HELSINKI

K1 floor. You can leave documents in the mailbox of the Agency.

Postal address

P.O.Box 123
00521 HELSINKI

You can send documents by post to this address.

Office hours

Service location in Helsinki is open by appointment.

Mon - Fri 9:00 - 16:15

See available times at dvv.fi/reservation. You can book an appointment to services that require a personal meeting.

In other matters, we will serve you online or via national service numbers.

Without an appointment, you may very likely have to queue for a long time and you may still not be able to manage your affairs during the same day.

Open without an appointment.

Mon - Fri 9:00 - 16:15

Without an appointment, you can get advice and submit documents at our service location. You can also send documents by post.

Our national customer service contact details and how to get in touch

Please note that dispensing of queueing numbers will be suspended if queues have grown too long.

Please note that dogs are not allowed in the Helsinki service location.

Parking at the Pasila office centre

You may park your car in the office centre’s free customer car park in Asemapäällikönkatu 11. You can pick up a parking permit at the Info Desk in the lobby on Aurinkoraitti on the 1st floor (you must provide your registration number). Maximum parking time: 4 hours per day.

You can also park in the P-Veturi underground car park subject to a charge. There are two entrances and exits: on Ratapihantie near the Pasila station via the central lane and at the end of Kumpulantie behind the parking lot.

Parking subject to a charge is also available in Mall of Tripla.