Residence certificate

You can order a residence certificate if you need to prove your current place of residence. This may be required, for example, when acquiring a parking permit, dealing with waste disposal, engaging in pastimes that require residence in a certain area or applying for benefits related to such pastimes, or applying for or terminating a rental contract.

Your new address is valid from the date which you gave as the moving date in your notification of change of address. Please note that there may be some delay in the transfer of this information to the Population Information System.

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The following information is included in the certificate when you order a standard certificate via the self-service. A standard certificate means that the certificate always contains the same information and the selected optional information: 

  • Name
  • Date of birth (or personal identity code)
  • Permanent address
  • Municipality of residence

The certificate also includes the person’s temporary address if it has been entered into the Population Information System. In addition, you can add your former addresses and marital status to the certificate. 

If you need other information, order the certificate by email, phone or a form.

How to order certificates

You can order a certificate of yourself or another person for an acceptable purpose of use. Please note that you can use the self-service only to order a certificate for yourself or your dependants.  

Certificates ordered and delivered through the self-service are cheaper, and you receive certificates quickly. Prices can be found at the bottom of the page.


You need online banking codes or a mobile certificate for the order. You pay the certificate by making an online payment. Please note that you can only order an extract from the self-service for yourself or your dependants.

Ordering a certificate for use in Finland through the self-service is cheaper and is immediately available online. You can download the certificate in PDF format right after paying or the certificate will be sent to you in Messages. To have the certificate sent to you, you will need to have enabled Messages. Due to privacy reasons, the certificate will not be sent directly to your email.

If the certificate is required by a foreign authority, the certificate will be sent to you by mail. Your order will be processed within 2-5 business days, after which the postal service will deliver the certificate.


Processing times 

  • 1 week (+ mail delivery time)
  • You can get an online certificate for use in Finland immediately through the self-service.

Check your data! 

You can check your personal data in the Population Information System from the Personal Data service. You can find your current personal data, name history information and property and building ownership information on the service. You can also check your residential history data saved in the Population Information System.

Personal Data service

If your personal data contains mistakes, you can correct your own given name, occupation, email address, native language and communication language. In other cases, please contact our customer service by phone at 0295 536 220 or visit a service location


Self service 
You pay for the certificates when placing your order. 

•    Electronic certificate from the self-service, €10/document
•    Certificate from the self-service by post, €16/document
•    Certificate and multilingual EU standard form by post, €28/person
•    Certificate and Apostille by post from the self-service, €46/person, e-mail, phone and visiting at the service location 
We send the invoice separately. If you visit one of our service locations, you pay at the service location. 

•    Extract/certificate €20/document
•    Report on family relationships €30/document and from the digitalized civil / population registers €65/document
•    Manually prepared extract/certificate €65/document
•    Multilingual EU standard form attached to the extract/certificate (translation assistance form) €12/document
•    Apostille €30/document

Contact us

Telephone service

Telephone number +358 295 536 230

Service hours:

  • Mon 9-15
  • Tue-Fri 9-12


Use secure email, if your message contains personal or otherwise confidential information. Choose this address as the recipient: [email protected]

Send secure email