The Digital and Population Data Services Agency provides services throughout Finland, mainly online and by telephone. Only certain issues require a visit to our service location. You may visit the most suitable service location for you, regardless of your area.
Vuorikatu 5 C
48100 KOTKA
3rd floor. You can leave documents in the mailbox of the Agency or send them to this address.
Service location in Kotka is open by appointment
Thu 9:30 - 16:00
See available times at dvv.fi/reservation. You can book an appointment to services that require a personal meeting.
In other matters, we will serve you online or via national service numbers.
Without an appointment, you may very likely have to queue for a long time and you may still not be able to manage your affairs during the same day.
Open without an appointment. Note! Open only by appointment on Thursday 17.4.25.
Thu 9:00 - 12:00
Without an appointment, you can get advice and submit documents at our service location. You can also send documents by post.
Services
Customer service in registration of foreigners and other international matters in the following service locations in South-East Finland: Kotka, Kouvola, Lappeenranta.
You can leave guardianship documents at any of our service points. Paper versions of annual and final statements will be scanned starting from 1 January 2025, and we kindly ask you to return them to the address Digital and Population Data Services Agency, PO Box 1004, FI-00531 Helsinki.