Digital and Population Data Services Agency’s service locations in Lahti and Lappeenranta are being reformed – exceptions to opening hours in June

The Digital and Population Data Services Agency’s service locations in Lahti and Lappeenranta will be reformed into joint service points in June 2023. The operations will continue in the same facilities as before, but several government agencies will serve in the same customer service facilities in the future.

From 14 June 2023 onwards in Lahti, we will serve you at the address Kirkkokatu 12 (main entrance) at the same customer service point as the Finnish Tax Administration, the National Land Survey of Finland, Kela, the Häme TE Office and the National Enforcement Authority Finland.

From 13 June 2023 onwards in Lappeenranta, we will serve you at the address Villimiehenkatu 2 B at the same customer service point as the Finnish Tax Administration, the National Land Survey of Finland, Kela, the Southeast Finland TE Office, the National Enforcement Authority Finland, the legal aid office, the public guardianship office and Wellbeing services county of South Karelia.

Exceptions to opening hours in June

The reform of customer service facilities causes exceptions to the Digital and Population Data Services Agency’s opening hours in Lahti between 5 and 9 June 2023.

Most matters do not require a visit to a Digital and Population Data Services Agency service location and can be handled through electronic service channels or the telephone service instead. These channels are available as usual, and the change in customer service facilities will not affect their service hours.

If your matter requires a visit to our service location, 

• we will serve you in Lahti (new address: Kirkkokatu 12, main entrance) as follows:
  • The last day we serve before the reform of the customer service facilities is Friday, 2 June from 9:00 to 12:00.
  • Customer service facilities are closed 5.–9.6.2023
  • Customer service will serve again on Wednesday, 14 June 2023 (with an appointment already on Tuesday, 13 June 2023) on the 1st floor of the new facilities.
     
•  We serve in Lappeenranta (new address: Villimiehenkatu 2 B) as follows:
  • The last day we serve before the reform of the customer service facilities is Friday, 9 June from 9:00 to 12:00 (address: Pormestarinkatu 1A)
  • Customer service will serve on the 1st floor of the new facilities from Tuesday, 13 June 2023 onwards (address: Villimiehenkatu 2 B).

We recommend that you book an appointment for matters that require a visit to avoid queues.

Book an appointment >>

See our services that require a visit: https://dvv.fi/en/services-requiring-a-visit  

The Lahti and Lappeenranta office buildings’ renovation and joint service points are part of the renewal of the central government service and premises network. The aim of the project is to centralise central government in-person services to joint service points during the 2020s. At the same time, the central government’s use of premises will be made more efficient as agencies move to shared office spaces.