The Digital and Population Data Services Agency service locations serve customers by appointment only beginning 18 March

The Digital and Population Data Services Agency limits visiting at its service locations to prevent the spread of the corona virus. The service locations serve customers by appointment only beginning 18 March.

We have extended our telephone service time to serve from 9.00 am to 3.00 pm. You can also take care of your matters online. We recommend contacting us primarily by phone or using our online services.

You can for example order certificates from Population Information System via our e-service and receive them immediately. You can also send an application for changing your name via our e-service.

How to book an appointment to our service location

If you can’t take care of your matters online or by phone in urgent issues you can book an appointment to our service location.

• Via our e-service
• By calling our customer service and asking our officer to book an appointment for you, see our customer service numbers by subject

Booking appointments in advance improves the safety of our customers and employees, as there is no need to spend time in waiting rooms.

You can book an appointment in our e-service only for following services:

• Changes to personal data 
• Registration of foreigners 
• Marriage 
• Notary public

Changes to personal data as well as examination of impediments to marriage can be made via electronic services or by mail.
Appointments cannot be made for our other services, as they do not require a personal visit to the agency.

Updated on May 7th 2020 at 15.45