Frequently asked questions
If you are unable to use our electronic service, you can ask us to check your personal data by sending us a written request on a form. In that case, your address details kept in the Population Information System must be up to date so that we can send the extract to you by post.
You can also request that we check your personal data by visiting a service location in person. We recommend that you reserve an appointment in our electronic booking service for the visit.
You can check your own personal details free of charge.
If you are a child’s guardian entered in the Population Information System, you can view the following information on the Personal Data page of the Suomi.fi online service:
- name, date of birth and personal identity code of the child as well as the number of guardians
- your rights to make decisions concerning the child that have been separately confirmed.
If the child is dead, you can only view the child’s date of birth and death. The population information system does not contain any data on stillborn children.
If you are not the child’s guardian, you can view the following information on the Personal Data page (Suomi.fi):
- date of birth and death of the child
- your rights of access to information concerning the child that may have been separately confirmed for you.
Checking other details of the child
The child’s guardian and parent who has a confirmed right of access to the child’s data may request the right to check other details of the child. The request should be submitted as follows:
- Enter the child’s details on the form.
- With your request, submit a free-form message where you provide the same information about yourself that you filled in for the child on the form.
- Send the form by post to the Digital and Population Data Services Agency, P.O. Box 123, FI-00531 Helsinki or use the secure email at turvaviesti.dvv.fi. Select [email protected] as the recipient of the message.
The information that can be displayed in the Population Information System is listed above.
The information is incorrect
If your preferred name, profession, email address, native language or communication language is incorrect, you can correct the information electronically on the Suomi.fi service's Personal data page.
If you are unable to use the electronic service or if your child’s details are incomplete or incorrect, you can notify the correct information via a free-form letter or using the form below.
- Correction/addition to register information - life events in Finland
- Change/correction/addition to register information – international matters
Information is missing
The electronic population information system was established in the 1970s and in the early years, not all information on family relationships was entered in the system. Your details can be found in our system if they were entered in the civil register or you were a member of a registered religious community before the establishment of the electronic population information system. If you were a member of a parish of the Evangelical Lutheran Church of Finland or the Orthodox Church of Finland before the establishment of the electronic population information system, you can make inquiries about your details from regional central registers.
If necessary, you can ask us to supplement your details kept in the electronic population information system. The easiest way to make the request is to use a form that you can find on our web page (The form is in Finnish). Please note that you may also have to send us relevant documents to justify your request.
If a person has been entered in the civil register or been a member of a registered religious community, follow the instructions on our web page to contact us for information.
If a person has been a member of a parish of the Evangelical Lutheran Church of Finland or the Orthodox Church of Finland, you can make inquiries to regional central registers.
You cannot use the printout from the Suomi.fi Personal Data page as an official certificate.
- residence certificate
- marriage certificate
- life certificate
- civil status certificate
- birth certificate.
If you need other certificates follow the instructions on our web page to order the documents from us.
Please note that a fee is charged for the certificate.
How can I obtain a certificate?
- If you are able to use Suomi.fi Messages, the certificates will be sent electronically to the service from where you can print them out.
- If you do not have access to Suomi.fi Messages, you can download the certificate in pdf format from the service after paying the fee for the document.
- An electronic document may not be valid for a certificate needed outside Finland. In that case, we will send you the certificate by post to your address shown in the Population Information System. When ordering the certificate, remember to mention that you need it outside Finland.
If you have Finnish online banking IDs, you can check you details on the Suomi.fi Personal Data page.
If you do not have Finnish banking IDs, you cannot check your personal data in Suomi.fi. However, you can ask us to check the details by sending us a written request on a form (The form is in Finnish). In that case, your address details kept in the Population Information System must be up to date so that we can send the extract to you by post. Follow the instructions on our web page to give your current address.
Read more about the data that can be disclosed from the Population Information System (The page is in Finnish).
You can also prohibit the disclosure of your personal data from the Population Information System for such purposes as direct marketing. For instructions to submit the prohibition, see our web page (The page is in Finnish). You can set the prohibition in the Personal Data page of Suomi.fi.
If you have justified reasons to suspect that your own or your family’s health or safety is under threat, we can save a non-disclosure for you and your family in the Population Information System. Read more about non-disclosure on our web page.
We will only disclose information subject to a non-disclosure to the authorities for the performance of their statutory duties.
If you have been granted a non-disclosure but you need a certificate stating your address, you can order a residence certificate using the instructions on our web page.
If you need a death certificate of a specific person for an acceptable purpose, we can send you a certificate stating the person’s date of death. A fee is charged for the document.
Please note that you must
- specify the person in question (give some of the person’s personal details, such as the name and birth date)
- explain the purpose for which you need the information.
Follow the instructions on our web page to request the information.
A notary public working for us can complete the form you are describing. You should reserve an appointment for a notary public using the instructions on our web page.