News
The Digital and Population Data Services Agency’s Helsinki service location will be in Pasila from 1 June 2026
Categories: Publication date:21.4.2026New visiting address for customer services as of 1 June 2026 Customer service will start up again at the new premises on Monday 1 June 2026 at 9:00. The new address for customer services is...
Government proposal: Reading digital mail from public authorities will be more flexible in future
Categories: Publication date:17.4.2026A legislative amendment entered into force in April according to which mail from public authorities will in future be primarily sent electronically to adult users wherever possible. People who do...
Official mail becomes digital – Suomi.fi Messages replaces paper mail from several authorities
Categories: Publication date:13.4.2026Suomi.fi Messages will be activated upon identification in the authorities’ e-services. The activation will require action from you and will not happen without you noticing. More than 2.6 million...
Wellbeing services county of Pirkanmaa enhances client communication with the help of Suomi.fi Messages
Categories: Publication date:10.4.2026Suomi.fi Messages complements and replaces traditional communications During 2025, the Wellbeing services county of Pirkanmaa sent more than 13,000 messages via Suomi.fi Messages. In late autumn...
Director General Janne Viskari: “Digital Finland is governed by legislation from the paper era”
Categories: Publication date:23.3.2026“In these times of global unrest, the Finnish public administration must act in a stable and predictable manner that promotes trust. We have to understand how change forces intersect with and...
Welcome to the webinar on 10 April 2026: What should people working in organisations, public administration and other sectors know about Suomi.fi Messages and the transition to digital official mail?
Categories: Publication date:18.3.2026Join the webinar on Friday 10 April 2026 from 9:00 to 10:00, where we will explain: what the change is about what people working in organisations, public administration or other sectors need to...
Retiring on old-age pension? A new guide in Suomi.fi helps to make smart choices
Categories: Publication date:17.3.2026The guide helps to understand what needs to be done before the pension starts, what kind of information is transferred between the different parties and when the citizen must take action...
Transition to primarily electronic official mail: information and support for citizens
Categories: Publication date:17.3.2026After the law is enacted, anyone who logs into any public authority’s digital service will be directed to activate Suomi.fi Messages. Digital mailboxes are always created through strong...
Using digital services on behalf of another person to become easier in North Savo – Suomi.fi e-Authorizations can be granted to a trusted person at the service desks of Kela and county of North Savo
Categories: Publication date:16.3.2026The service is designed for persons without online banking IDs or a mobile certificate, and who are therefore excluded from many digital services that facilitate their daily lives. Authorisation...
Kuopio service location moves – customer service closed 16–20 March 2026
Categories: Publication date:12.3.2026The customer service location and the marriage ceremony premises in Kuopio will operate in temporary facilities from Wednesday 25 March 2026 due to renovations. The renovation project is expected...
Public authorities to begin primarily sending digital mail to users of digital services in April
Categories: Publication date:12.3.2026Mail from public authorities will in future be primarily sent electronically to adult users wherever possible. This will not affect people who do not use digital services or Suomi.fi...
Official mail will become electronic for users of digital services in April – learn more in webinars
Categories: Publication date:12.3.2026The webinars will cover the basics of the change: how official mail will change, what the change will mean, when the change will take place, who the change applies to, how a person can return to...
The trial of the joint remote service of Suomi-piste will end in Imatra, Nurmes and Porvoo on 27 February 2026
Categories: Publication date:24.2.2026The Digital and Population Data Services Agency has participated in the remote service trial to improve customer service. The trial was organised jointly by different authorities and it began in...
Finnish Citizen Certificate can now be used for identification in Estonian and Swedish public administration services – expanding to all EU countries in 2026
Categories: Publication date:13.2.2026This is good news especially for those Finns who live, study or work in EU countries. The reform will make it possible to manage matters related to taxes, studies, social benefits and housing in...
How do I know whether my organisation is obliged or entitled to use Suomi.fi Messages?
Categories: Publication date:9.2.2026Growth will accelerate further in 2026 when legislation on the digital priority of official mail comes into force. It is estimated that the authorities will reach more than 4 million people through...
Watch the recording of the information session “Primarily digital official messages”
Categories: Publication date:6.2.2026The webinars explained how and when official mail will change, what the reform means, who it concerns, and how you can return to paper mail if necessary. Experts from the Digital and Population...
Make your everyday life easier and activate Suomi.fi Messages! Get many important messages easily in one place
Categories: Publication date:5.2.2026Receiving official mail digitally in Suomi.fi Messages gives you a little more control over the chaos of everyday life. Your important mail is available everywhere and is easy to find. Thanks to...
Check and verify the email address you have entered in Suomi.fi Messages
Categories: Publication date:3.2.2026This helps to ensure that notifications of new messages received in Suomi.fi Messages are sent to the correct e-mail address and reach the recipient. How do I know that I need to verify my email...
Focusing on the citizen – Chief Specialist Anssi promotes more smoothly functioning digital everyday life and society
Categories: Publication date:15.1.2026Anssi left the mobile phone business to work as a government official in 2019. He has now worked at the Digital and Population Data Services Agency for more than six years and enjoys it. Anssi...
New online form for submitting medical statements in guardianship cases
Categories: Publication date:8.1.2026Through a new online form, a healthcare unit can submit a medical statement or other additional information that the Digital and Population Data Services Agency has requested for the processing of...
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