Service-specific contact details
0295 539 225
Service hours:
- Mon–Fri 9–15
0295 536 230
Service hours:
- Mon–Fri 9–15
PLEASE NOTE! The name change telephone service will be closed exceptionally on November 3–4, 2025.
You can also send secure email to [email protected].
0295 539 080
Service hours:
- Mon–Fri 9–15
You can also send secure email to [email protected].
PLEASE NOTE! When submitting details of your children (such as their names), select [email protected] as the recipient in the secure mail. Read more about notification of a child's name
0295 536 256
Service hours:
- Mon–Fri 9–15
Guardianship:
- appointment of a guardian
- power of attorney
- actions that require a permission
- annual and final statement
- guardianship for a minor
Notification of a child's name:
0295 535 690
Service hours:
- Mon–Fri 9–15
You can also send secure email to [email protected]
Confirmation of parenthood and child custody:
- confirming and annulling paternity
- confirming maternity
0295 537 314
Service hours:
- Mon–Fri 9–15
You can also send secure email to [email protected]
0295 535 690
Service hours:
- Mon–Fri 9–15
Marriage:
- examination of impediments to marriage
- marriage ceremony
- prenuptial agreement
- partnership
- a certificate of the right to enter a marriage in a foreign country
You can also send secure email to [email protected] (messages regarding prenuptial agreement) or [email protected] (everything else).
Report on family relationships
0295 536 230
Service hours:
- Mon–Fri 9–15.
You can also send secure email to [email protected].
Certification of the shareholders in an estate inventory deed
0295 539 099
Service hours:
- Mon–Fri 9–15
If you wish to order a report on family relationship please call 0295 536 230
European Certificate of Succession
0295 535 690
Service hours:
- Mon–Fri 9–15
You can also send secure email to [email protected].
0295 536 320
Service hours:
- Mon–Fri 9–15
Registration of foreigners and international matters:
- Registration of a foreigner (requires visit at a service location).
- Citizenship
- Life changes while living abroad
- Marriage concluded abroad
You can also send secure email to [email protected].
0295 535 690
Service hours:
- Mon–Fri 9–15
Notary public:
- Notarisation of the authenticity of a signature
- Apostille
- notarization of a copy of a document
- other certificates issued by the notary public
You can also send secure email to [email protected].
You can contact us about:
- Converting a partnership in Finland into a marriage
- Declaration of mother tongue, language of communication, profession, calling name and e-mail address
- Security bans and other bans on disclosure of information
- Change of personal identity number
Contact:
0295 535 690
Service hours:
- Mon–Fri 9–15
You can also send secure email to [email protected].
- Phone service in Finnish tel. 0600 0 1000
- Phone service in Swedish tel. 0600 0 1001
The lines of our phone service are open every day 8 am to 10 pm.
Calls cost € 3.04/started min + local network/mobile call rate.
Phone service is only in use in Finland.
Áššehasbálvalus: 0295 539 262
Dárbbašatgo don bálvaleami sámegillii?
Davvisámegielat telefonbálvalanlinnjá bálvala disttagaid dmu 9.00–11.00.
Don sáhtát váldit oktavuoða maiddái šleadgapoasta bokte. Dieðuid suollemassandoallama dihte geavat šleadgapoastta sáddemii DVV dorvopoastta. Vállje dorvopoasttas vuosttáiváldin [email protected].
Public Service Info provides service by telephone from Monday to Friday at 9–15 in these matters:
Suomi.fi services: 0295 000
Telephone service is open from Monday to Friday at 9–15
Public Service Info helps you to use the Suomi.fi services. Advice is available online as well, please see Public Service Info website for more information.
Citizen Certificate and electronic identity: 0600 9 6160 (local/mobile network fee)
Service is provided by telephone from Monday to Friday at 9-15. The telephone service is closed on public holidays.
The advisory service provides support in the use of the certificates issued by the Digital and Population Data Services Agency and for the most common problems that arise when using them for the first time. The service provides advice on certificate cards, for example, the Citizen Certificate on the personal identification card, organisation cards, social welfare and health care smart cards, activating certificates and the use of PINs.
The advisory service number will direct you to Public Service Info. Alternatively, you can use the Public Service Info website to send your query online.
