Invoicing

Our invoices are sent electronically by default. 

•    Invoices are sent in a specific order to an electronic service that you have activated. You cannot choose the order.
•    You will only receive invoices by post if you have not activated any electronic service. 

Invoice delivery order

  1. E-invoice
  2. OmaPosti (Posti’s electronic service)
  3. Kivra Digital Mail Service
  4. Suomi.fi Messages
  5. Paper invoice

This order applies to all government offices and cannot be changed. For example, if you order a certificate, you may receive it in Suomi.fi Messages but receive the invoice in OmaPosti. 

E-invoice

•    Order e-invoice through your online bank after receiving your first invoice from us.
•    Find the Digital and Population Data Services Agency in the list of invoice senders and enter your personal ID as the token.
•    You will then get the invoices automatically in your online bank.
•    Ask your bank for more information.

OmaPosti

•    If you have activated OmaPosti and have not activated e-invoices, your invoices will be sent here.
•    Make sure to enter your correct email address in OmaPosti to receive notifications for any messages or invoices.
•    Read more about OmaPosti.

Kivra

•    You will receive invoices in Kivra if you have not activated OmaPosti or e-invoices.
•    Make sure to enter your email address correctly in Kivra to receive notifications.
•    Read more about Kivra.

Suomi.fi Messages

•    You will receive invoices in Suomi.fi Messages only if you have not activated OmaPosti, Kivra, or e-invoices.
•    Make sure to enter your correct email address in Suomi.fi to receive notifications.
•    Read more about Suomi.fi Messages.

Paper invoice

•    You will only receive invoices by post if you have not activated any of the above services.

Invoicing contact information

For further information about invoicing, contact [email protected].