Accessibility in Vartti online service

This accessibility statement explains how well the Vartti online service complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.

The Digital and Population Data Services Agency is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the website?

This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.
You can contact us by sending an email to saavutettavuus(at)

Accessibility monitoring

The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
Accessibility Requirements website (in Finnish and Swedish)
Telephone (switchboard) +358 295 016 000

More detailed information on technical accessibility

The online service is not yet fully accessible.

Content or features that are not yet accessible

  • Headings have not been marked as headings. The headings in the PDF files have not been marked appropriately. (WCAG 1.3.1, 2.4.6)
  • There are certain undescriptive link texts, containing for example series of numbers and technical details. Link texts also do not reveal if they will open a PDF file. (WCAG 2.4.4)
  • There is no alternative text in the logo. There are no alternative texts in the PDF files. (WCAG 1.1.1)
  • Some of the icons in the online service do not meet the minimum colour contrast requirement. (WCAG 1.4.11)
  • Keyboard focus is not visible in some of the user interface elements, for example the tabs. There are also some links that are not visible at all. (WCAG 2.4.7)
  • There is no way to bypass blocks of content. (WCAG 2.4.1)
  • The focus order is not logical. On some pages the focus is placed in a random location. There are elements that are positioned before the current location of the focus, meaning the focus must be moved backwards in order to find them. The focus may be moved out of a dialogue window. Tables have been used for layout purposes. When tables have been used appropriately to present tabular data, they have not been implemented correctly and the heading row has not been marked. (WCAG 1.3.2, 2.4.3)
  • The page title remains the same throughout the online service. (WCAG 2.4.2)
  • There is no keyboard access to all of the content and functionality of the online service, for example the user account details and the sorting of the columns. (WCAG 2.1.1)
  • The online service has not been designed to be responsive. (WCAG 1.4.4, 1.4.10)
  • The time limit is not announced via assistive technologies and is not controllable by the user. (WCAG 2.2.1)
  • There are some user interface elements which cannot be programmatically determined. Some form elements do not have labels associated with them. Some elements do not have programmatically determinable name. The dialogues are not announced correctly via assistive technologies. The PDF files have not been tagged properly. (WCAG 1.3.1, 4.1.2, 4.1.3)
  • Some status messages are not announced via the screen reader, for example some of the confirmation messages. (WCAG 4.1.3)

An effort will be made to correct the shortcomings listed in this statement during 2024.

How have we tested accessibility?

The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.

The online service was published on 25 September 2006.
This statement was prepared on 18 September 2020.
The statement was last updated on 12 December 2023.

Act on the Provision of Digital Services (306/2019) (in Finnish and Swedish)
Accessibility Requirements website (in Finnish and Swedish)