How to order a card
Ordering a smart card requires the following
- a customer contract with the Digital and Population Data Services Agency
- completing the online training
- submitting a registrar application.
The customer contract is available in Finnish and Swedish. The online training is available in Finnish. For more information, get in touch with varmennepalvelut(at)dvv.fi.
Card delivery
The organisation cards are delivered to the registration point. The card activation code will be delivered to the cardholder’s home address or workplace under their name.
Verifying the identity of an applicant
The identity of the card applicant must be verified at a registration when the card is ordered. The card applicant must have a valid identity document such as a national ID card or a passport with them in order to prove their identity. Other acceptable forms of identification include the following: a passport or identity card issued by an official government agency of an EEA member state, Switzerland or San Marino, or a passport issued by an official government agency of another state. If the applicant does not possess any of the aforementioned documents, the police may, at the organisation’s request, verify the applicant’s identity by other means.
Card activation
The certificate card must be activated before its electronic properties can be used. The activation process requires an activation code that is sent to the cardholder in a separate letter 4 working days after the card has been sent. During the activation process, the user selects two personal PIN codes for their card. These PIN codes are needed when using the card, for example when the user needs to verify their identity in a service or create an electronic signature.
Instructions for activating the card
