Notifications from Suomi.fi Messages were renewed!
The Digital and Population Data Services Agency has renewed the way how you are told that a new message has been sent to you in Suomi.fi Messages.
A notification of a new message received in Suomi.fi Messages is sent to the email address you have given when you use Suomi.fi Messages. If you have not visited Suomi.fi Messages to read an incoming message, the service will send an automatic reminder message after a week.
In the future, some Suomi.fi Messages will be notification messages. If the message is a notification message, you no longer receive a separate reminder in the email for an unread message. Notification messages are marked as “Notification” in Suomi.fi Messages.
‘We have received a lot of feedback that the reminder has been confusing. Often, the recipient has already visited the e-portal of the organisation that sent the message to handle the matter but has forgotten to check the message as read in Suomi.fi Messages. We have developed functionality based on the feedback we received, and in the future, the recipient no longer needs to mark these notification messages as read in Suomi.fi Messages,’ explains Business Owner Maria Juka-Lahdenperä from the Digital and Population Data Services Agency.
The new notification message is used especially by the Tax Administration that notifies you of a new document received in My Tax through Suomi.fi Messages.
Suomi.fi Messages e-mail notifications never contain links
Juka-Lahdenperä would also like to remind everyone that the e-mail notifications sent by Suomi.fi Messages never contain a link that directly takes you to read the document you have received.
‘This is a matter of information security. There are many different types of scams and phishing messages around the world that try to get you to click on a link that leads to a page that tries to collect your banking IDs or other personal information. Some of these scams feel very real, so be very careful with them. This is why we never ask you to move from one link to another in these e-mail notifications. The message from the authorities must always be read separately in the Suomi.fi Web Service or the Suomi.fi mobile application. It is safe to open the links and attachments in the messages that have arrived into Suomi.fi Messages service,’ Juka-Lahdenperä says.
What Suomi.fi Messages?
Suomi.fi Messages can be used to receive mail sent by several different authorities in electronic format instead of paper mail. All messages are sent to the mailbox in the Suomi.fi Web Service. Messages can also be read via the Suomi.fi mobile application. You can access the service by using an online banking code, mobile ID, or the Citizen Certificate on an electronic ID card.
With Suomi.fi Messages, important mail can reach you quickly and safely everywhere, and incoming messages can be stored in the service. Suomi.fi Messages also lets you receive sensitive information that cannot be sent by email (e.g. health information). Incoming messages are only available to you or a person you authorise, and you do not need to worry whether someone else can see the messages you receive.
The use of Suomi.fi Messages is also an eco-action that can reduce unnecessary paper consumption.
Additional information for Suomi.fi Messages users:
Public Service Info, https://kansalaisneuvonta.fi, tel. +358 (0)295 500
Additional information for the media:
Digital and Population Data Services Agency, Business Owner Maria Juka-Lahdenperä, firstname.lastname[at]dvv.fi
- Individuals
- Processing times
- Marriage
- Having or adopting a child
- Names
- Moving
- Guardianship
- Life changes while living abroad
- Moving while living abroad
- Registration of a child born abroad
- Marriage concluded abroad
- Partnership registered abroad
- Divorce granted abroad
- Registration of a name change performed abroad
- Gender recognised abroad
- Death abroad
- Registration of citizenship
- Notification of retaining Finnish citizenship
- Legalisation of foreign documents
- Submitting foreign documents
- As a foreigner in Finland
- Registration of a foreigner
- Guide for students
- Municipality of residence
- Family relationships and Marital Status
- Instructions on arriving in Finland from Ukraine
- Guide for employed persons
- Fast track service for specialists and growth entrepreneurs
- Instructions for legalisation
- Submitting foreign documents
- Foreigner’s move to Finland, in Finland and out of Finland
- Check your own personal details
- Elections and Right to vote
- Suomi.fi Web Service
- Citizen Certificate and electronic identity
- Certificates from the Population Information System
- Population information in the Population Information System
- Registration of a gift notification
- Services of notary public
- Certification of purchase
- Citizens’ initiative
- Death and estate inventory
- Public Service Info
- Address service
- Forms
- Digital support for citizens
- Organisations
- Certificates
- For social welfare and healthcare service providers
- For organisations
- Electronic sealing service
- Timestamping Service
- Electronic signature
- Service certificates
- Advisory service, support and revocation service
- Certificate Directory
- Test the use of a certificate
- Card Reader Software
- Information about certificates
- Population information services for organisations
- Public administration sampling and updating service
- Private sector information services
- PIS modified data interface
- Modified data update service
- Population Information System query interface
- Browser-based Population Information System query
- Resident sampling services for property management offices and maintenance companies
- Data extraction for municipalities
- Reform of personal identity code
- Conditions for using population information
- Maintaining the Population Information System
- Extracts from registers
- Suomi.fi services
- Services to promote digitalisation
- Digital support
- Digital security services
- Services of notary public
- Certification of purchase
- Right to officiate weddings
- E-services
- Finnish Authenticator identification service
- Certificates
- About the agency
- Digital and Population Data Services Agency
- Digital and Population Data Services Agency as an Employer
- Use our services electronically
- Contact
- Customer service for private customers
- Customer service for organisations
- Service locations
- Digital and Population Data Services Agency address, switchboard e-billing details
- Digital and Population Data Services Agency Management
- Marriage ceremony premises information
- Contact details for media
- International Affairs
- Invoicing
- Quality policy
- Equality plan for customers
- Data protection
- News
- Population Information System
- For media
- Brochures and publications
- Projects
- Foresight and research cooperation