Digital and Population Data Services Agency, Kouvola

The Digital and Population Data Services Agency provides services throughout Finland, mainly online and by telephone. Only certain issues require a visit to our service location. You may visit the most suitable service location for you, regardless of your area.

Street address

Valimontie 5-7
45100 KOUVOLA

You can leave documents in the mailbox of the Agency or send them to this address.

Office hours

Service location in Kouvola is open by appointment

Wed 13:00 - 16:00
Fri 9:30 - 16:00

See available times at dvv.fi/reservation. You can book an appointment only to services that require a personal meeting.

Open without an appointment

Wed 9:00 - 12:00

Without an appointment, you can get advice and submit documents at our service location. You can also send documents by post.

In other matters, we will serve you online or via national service numbers.

 

Book an appointment

Customer service for private customers

How to use the Digital and Population Data Services Agency’s services smoothly:

 

1 | Use e-services

You can take care of many matters online whenever you want. See the services you can use electronically.

Use our services electronically

 

2 | Use your phone  

You can get advice and order certificates by phone. You can also get expert help from the national phone number related to your matter on weekdays from 9:00 to 15:00. See the national phone numbers for different services.

National phone numbers

 

3 |  Book an appointment

You can book an appointment only to services that require a personal meeting. In other matters, we will serve you online or by phone. Book an appointment online or by phone from the service’s own number. 

Book an appointment

 

4 | Advice from a service location 

You can visit our service location to submit applications. There you can also get advice on how to use our services. You can get expert help from the national phone number related to your matter or online. Book an appointment for services that require a personal meeting in advance.

Services requiring a visit

Population of Finland 5 647 828