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Maintenance break affecting services on 1–2 May 2023

Publication date 25.4.2023 12.21 | Published in English on 25.4.2023 at 16.19

The background services of services will carry out maintenance work between 1 May and 2 May 2023, which will affect the following services:

  • e-Identification
  • Messages
  • e-Authorizations

Maintenance measures cause three to five minute interruptions in services. 

During these interruptions, 

  • Identification for the public administration e-services will not work
  • There may be delays in sending Messages
  • Mandates cannot be viewed, granted or requested in
  • Acting on behalf of another party in different e-services may be temporarily prevented

The aim is to carry out maintenance on 1–2 May 2023 between 21:00 and 5:00.

Instructions Messages:

  •  If you receive an error message about the shipment, do the same as any other time you receive an error message e-Identification

  • Try identification again in a few minutes e-Authorizations:

  • Try acting on behalf of another person in the e-service again in a moment
  • Try to identify yourself in the e-Authorizations section again in a moment

Inform your service users of any interruptions in identification, reading messages and acting on behalf of another party. Because the interruptions are short, it is recommended to try again after a while.

We apologise for any inconvenience caused by these interruptions.

Additional information

Digital and Population Data Services Agency, Customer service for organisations, tel. +358 295 535 115 (open Mon–Fri 10:00–15:00), organisaatiopalvelut[at]

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