Digital and Population Data Services Agency, Helsinki

The Digital and Population Data Services Agency provides services throughout Finland, mainly online and by telephone. Only certain issues require a visit to our service location. You may visit the most suitable service location for you, regardless of your area.

Street address

Lintulahdenkuja 2 D
00530 HELSINKI

You can leave documents in the mailbox of the Agency.

Postal address

P.O.Box 123
00531 HELSINKI

You can send documents by post to this address.

Office hours

Service location in Helsinki is open by appointment

Mon - Fri 9:00 - 16:00

See available times at dvv.fi/reservation. You can book an appointment only to services that require a personal meeting.

Open without an appointment

Mon - Fri 9:00 - 16:15

Without an appointment, you may very likely have to queue for a long time and you may still not be able to manage your affairs during the same day.

Without an appointment, you can get advice and submit documents at our service location. You can also send documents by post.

In other matters, we will serve you online or via national service numbers.

Book an appointment

Customer service for private customers

How to use the Digital and Population Data Services Agency’s services smoothly:

1 | Use e-services

You can take care of many matters online whenever you want. See the services you can use electronically.

Use our services electronically

2 | Use your phone

You can get advice and order certificates by phone. You can also get expert help from the national phone number related to your matter on weekdays from 9:00 to 15:00. See the national phone numbers for different services.

National phone numbers

3 | Book an appointment

You can book an appointment only to services that require a personal meeting. In other matters, we will serve you online or by phone. Book an appointment online or by phone from the service’s own number.

Book an appointment

4 | Advice from a service location

You can visit our service location to submit applications. There you can also get advice on how to use our services. You can get expert help from the national phone number related to your matter or online. Book an appointment for services that require a personal meeting in advance.

Services requiring a visit

Please note that dispensing of queueing numbers will be suspended if queues have grown too long.

Service offering

In the Helsinki Metropolitan Area, the registration of foreigners is centralised in Helsinki, Porvoo ja Raseborg.
You may submit guardianship documents at all service locations.

Please note that dogs are not allowed in the Helsinki service location.