Watch out for scam messages!
Updated 13.3.2024
The Digital and Population Data Services Agency warns of scam messages sent in the name of Suomi.fi. There are several different types of scam messages that are sent by e-mail or text messages.
Many messages are now circulating claiming to be from Suomi.fi.
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In the latest scam messages, the recipient is approached in the name of Suomi.fi customer service. In the messages, the recipient is asked to log in to Suomi.fi. account in 48 hours in order to keep the license for the account.
- There are also scam messages in which the recipient is approached in the name of Suomi.fi customer service, the Finnish government customer service or Finland.
- In the messages, the recipient is asked to update information to Suomi.fi.
- Some of the messages tell you that a new device has been logged into your online bank and ask you to go to the address suojausprofiili.com
- There are also messages in circulation where
- you are asked to "authenticate" yourself because of the expiration of the "verification method". The link in the message takes you to the scam page.
- you are asked to update your health information in OmaKanta. The link takes you to a page that looks like the Suomi.fi identification.
- for example, the recipient is told that an automatic tax refund is available. The message offers a temporary password with which the recipient can supposedly review a summary of their tax refund.
- Scam messages using the name or appearance of Suomi.fi have also been sent in the name of the Ministry of Justice, and TE offices.
However, all these messages are a phishing messages that tries to get you to click on a link in the message and hand over your bank ID to criminals. Do not click on the link in the message.
Do the following
- Do not click on any links in e-mail or text messages. Authorities do not send links to their websites by email or text message.
- Suomi.fi does not send text messages to recipients.
- Do not access the services through links or search engine results. Instead, enter the full address of the website in the address bar (such as www.suomi.fi/messages).
- You can store the web addresses of your most important services in your browser's bookmarks or favourites that make it safe to navigate to them.
- If you are unsure of the authenticity of a notification you have received in the email and have Suomi.fi Messages enabled, you should check Suomi.fi Messages to see if you have received the message notified in the email there.
- You can view the received messages in the Suomi.fi mobile application or by typing suomi.fi/messages in the browser's address bar and identifying yourself in the service.
- If you have mistakenly entered your credit card information or online banking ID, you may have become a victim of fraud. First contact your bank and then report the offence to the police. It is also advisable to report attempted frauds.
For instructions, see also the Suomi.fi Web Service
If you suspect that your personal data is in wrong hands, see guidelines on the Suomi.fi Web Service: https://www.suomi.fi/guides/data-leak
