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Disruption in the security email and ticketing system of the Digital and Population Data Services Agency may affect customer service

Publication date 19.12.2024 13.44 | Published in English on 19.12.2024 at 13.45

The Digital and Population Data Services Agency detected a disruption in its secure email and ticketing system on December 16, 2024, at 12:55 PM.

Secure emails sent to the agency have been received, even if the sender did not receive a delivery confirmation. There is no need to resend emails to the Digital and Population Data Services Agency.

The disruption may slow down the processing of customer contacts in the customer service of the Digital and Population Data Services Agency.

The Digital and Population Data Services Agency is investigating the malfunction with the system provider. We apologise for any inconvenience caused by the disruption.

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