Suomi.fi e-Authorizations

Using Suomi.fi e-Authorizations, you can authorise another person or a company to act on your behalf in the matters that you have specified.

A mandate means that you can grant a company or a person aged 18 or over the right to act on your behalf in a matter that you have specified. An e-authorisation can be described as an electronic power of attorney the details of which are entered into the national authorisation register.

You can also request a mandate to act on behalf of another person or a company and manage the mandates centrally.

Using Suomi.fi e-Authorizations is safe because the user is identified with strong identification.

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Suomi.fi e-Authorizations run in the background of a number of e-services operated by different authorities. When you are acting on behalf of another party in an e-service, the service checks that you have the right to act on behalf of this party or that you are authorised to do it.

You can grant a mandate if you are of age. If you are aged under 18, you cannot grant mandates in Suomi.fi. This is because a person under the age of 18 is considered incompetent and cannot authorise other persons to act on their behalf. A guardian is responsible for their underage children.

Do the following

Log into the Suomi.fi Web Service using your bank identification codes, mobile ID or certificate card (ID card, organisation card or ID card for a regulated social and health care professional). Select Authorisations from the Suomi.fi Web Service’s menu and proceed to grant a mandate.

To authorise another person to act on your behalf, you need to know their name and personal identity number.

If you want to authorise a company to act on your behalf, enter the company's business ID or find it using a web search service.

Go over to e-Authorizations in the Suomi.fi Web Service

Public Service Info provides guidance on the use of e-Authorizations by phone, email, text message and via the feedback form. Instructions are also available in the Instructions and Support section of the Suomi.fi Web Service.

• Public Service Info
• Instructions and Support in the Suomi.fi Web Service

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What to do if you do not have means of electronic identification 

If you do not have means of electronic identification (such as online banking IDs) or access to digital services, you can receive assistance for authorising other person to act on your behalf. 
First, decide who you want to act on your behalf, in which matters and for how long. Then, agree with this desired assignee on how you want to make the authorisation.

The easiest way to do this is through a mandate request: The person you want to act on your behalf identifies themselves in Suomi.fi and sends you a mandate request. For this purpose, they need your name, personal identity code and a list of the mandate themes that you want to give them. 

After this, you must accept the mandate request at one of the Digital and Population Data Services Agency’s service locations. If you make an appointment in the 'Suomi.fi e-Authorizations for organisations and citizens’ service, you can avoid queuing and can ensure that you are served.

If you are not able to visit a Digital and Population Data Services Agency service location in order to approve the mandate request, you can submit an electronic mandate request either yourself or together with your assistant. This assistant may be either the desired assignee or some other person.

See the Suomi.fi Web Service for instructions on submitting a mandate request.