Certificates and cards for social welfare and healthcare service providers

The Digital and Population Data Services Agency issues smart cards and certificates for the social welfare and health care sector.

Smart cards for social welfare and healthcare service providers include:

• ID card for regulated social welfare and health care professionals
• ID cards for non-regulated workers
• ID cards for non-clinical staff.

Other cards we issue include:

• replacement cards that can be temporarily used if the smart card is lost or broken
• test cards used for testing smart cards in different systems.
   

ID card for regulated social welfare and health care professionals

You can order a professional ID card if you are a social welfare or health care professional. A prerequisite is that you have a valid practice right in the Terhikki or Suosikki register.

If you are ordering your first ID card or your previous ID card is no longer valid, you can visit a public social welfare and health care registration point or your own organisation's registration point.

You can renew your ID card on the WebVartti service with your current valid ID card. The card can only be renewed when it has less than 3 months of validity.

ID cards for regulated social welfare and healthcare professionals
 

Personnel and operator cards

An ID card for non-regulated workers is intended for persons who work in the social welfare and health care sector but are not professionals in the sector. These ID cards can be ordered, for example, for archive managers who work in the social welfare and health care sector.

The ID card for non-clinical staff is intended for personnel other than the organisation's own personnel, such as consultants.

Personnel and ID cards are ordered through your own organisation’s registration point or a public registration point authorised by your organisation.

ID cards for non-regulated workers and non-clinical social welfare and healthcare personnel
 

Replacement cards

The replacement card is intended for temporary use if the certificate card has been lost, broken or forgotten at home.

You can apply for replacement cards either from a public registration point or from your own organisation’s registration point.

Replacement cards
 

Test cards

Test cards are mainly intended for system suppliers. Test cards can be used to test the technical functions of certificate cards, such as logging in to different systems. Test cards do not contain actual personal data and can only be used in test systems.

Test cards
 

Setting up a registration point for certificate cards

The organisation may establish its own registration point where certificate cards are registered.

The Vartti system is used for the registration, ordering and lifecycle management of smart cards. The Vartti system can only be used by registrars who have completed the registrar training.

Setting up a registration point for certificate cards
 

Smart card instructions for the wellbeing services county

Here you can find current instructions related to smart cards for wellbeing services counties.

Smart card instructions for the wellbeing services county
 

Questions related to practice rights

The practice right of a social welfare and health care professional determines what kind of an ID card is ordered for the professional. Student rights and changed information on practice rights may affect the ordering of an ID card. '

Questions related to practice rights
 

Instructions for using the smart card

The helpdesk supports users with the use of certificate cards. A lost or stolen card must be revoked in the revocation service.

Contact information for smart card advisory and revocation services

A new smart card must be activated before you can use it, for example, for logging in to a workstation or systems. By activating the card, you activate the certificate and create personal access codes for yourself.

Activation and commissioning of smart cards

If your PIN code is forgotten, locked, or needs to be changed, you can change it yourself.

Changing PIN codes in different situations
 

Key links and guides (in finnish)

User guide for smart cards for social welfare and health care personnel (pdf)

WebVartti service user guide (pdf)

Sending an encrypted and digitally signed e-mail using a certificate (pdf)

Private social welfare and healthcare organisations usually authorise an existing public social welfare and healthcare registration point to order the ID cards for their non-regulated workers and non-clinical social welfare and healthcare personnel. For more detailed instructions on how to complete the authorisation process, get in touch with varmennepalvelut(at)dvv.fi.

Instructions

Activating a smart card with an activation code

Changing the PIN code and releasing a forgotten code