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Disruption in the certificate service is over

Publication date 24.9.2020 9.00 | Published in English on 25.9.2020 at 12.09

The disruption in the certificate service has been resolved and certificates can again be ordered electronically. The disruption affected electronic orders of life, residence, marriage, civil status and birth certificates.

You can order the certificate on our website

We apologise for any inconvenience this may have caused.

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Due to a disruption in the certificate service, it is not possible to order certificates from the Population Information System into Suomi.fi Messages at the moment. However, you can order the certificate through the electronic service and then print it out or download it in PDF format right after paying.The disruption affects electronic orders of life, residence, marriage, civil status and birth certificates.

We are investigating the reason for the disruption.

You can also order the certificate by phone, by email or by post. The instructions for ordering can be found on our website.

We apologise for any inconvenience this may cause.

Updated September 28th at 9.05

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