Remote service point of the Digital and Population Data Services Agency, Kouvola
You can get advice via video link as a remote service. The service point has a computer that allows you to chat with our employee via video link.
You can use remote services when you need personal advice or guidance on the services provided by the Digital and Population Data Services Agency. Book the appointment for the remote service in our telephone service.
If the matter requires a personal visit to our service location, you cannot manage it in the remote service. Among others, these matters include the officiation of a marriage, the registration of foreigners and the services of the notary public, such as the authentication of a document. Please note that we do not provide advice on guardianship or continuing power of attorney in the remote service.
You cannot print or scan forms or documents at the service point. You cannot submit any forms or documents at the service point either.
Street address
Valimontie 5-7
45100 KOUVOLA
Accessibility information
- Reitti pääsisäänkäynnille
- pääoven edessä asiakaspysäköinti, jos on vapaita ruutuja niin saattoliikenteelle on tilaa.
- The route to the main entrance
- The 2 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- There is a steep slope on the passage.
- The passage has 3 consecutive steps, with handrails on right side when going up.
- The route has a ramp under 6 m long, with handrails on left side when going up.
- In the facility
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities.
- The main entrance
- The entrance has a ramp under 6 m long, with handrails on left side when going up.
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a button.
- The foyer is cramped.
- In connection with the entrance, there are 3 consecutive steps, with handrails on right side when going up.
Office hours
Remote service is available at Suomi-piste in Kouvola (Valimontie 5)
Fri 13:00 - 16:00
Book an appointment in advance by calling an appropriate telephone number.