Delays in customer service for individuals
15.9.2020
13.42
Press release
Press release
Our customer service for individuals is busy at the moment. Delays in the handling of customers’ applications and other requests may occur.
We apologise for any inconvenience caused.
Services with delays in the processing:
Updated 14.9.2020
- Certificates from the Population Information, processing time 4 weeks
- Estate inventory deeds, processing time 9 weeks
- Change of name, processing time 3-5 months
- Permissions of the guardianship authority, processing time 3 - 4 months
- Appointments of the guardianship, processing time 4-5 months
- Registration of a prenuptial agreement, processing time 3 weeks
Processing times in other services:
Updated 15.9.2020
- European Certificate of Succession, processing time 3 weeks
- Confirmation of parenthood, processing time 7 days
- Registration of changes in a minor’s, processing time 5 days
- Non-disclosure for personal safety, processing time 7 days
- Report on family relationships, processing time 4 weeks
- Registration of a move, processing time 22 days
- Registration of foreigners, processing time 6 weeks
Contact information for customer service for private customers
Häiriötiedote - etusivun nosto
Häiriötiedote - koko palvelun laajuinen
Tiedote - Henkilöasiakkaat
- Organisations
- Certificates
- Updating customer registers
- Sampling and analysis services
- Search services of the Population Information System
- Local Register Office Register search services
- Extracts from registers
- Maintaining the Population Information System
- Suomi.fi services
- Services to promote digitalisation
- Digital security services
- Services of notary public
- Certification of purchase
- Right to officiate weddings
- E-services
- Individuals
- Marriage
- Examination of impediments to marriage
- Marriage ceremony
- Prenuptial agreement
- Notification of a marriage concluded abroad
- Divorce granted abroad
- Registration of the act applicable to the matrimonial property regime
- Registration of a deed of division of property
- Dissolution of cohabitation
- Removal of marital rights to property
- Extracts issued of the register on the right to officiate at weddings
- Having or adopting a child
- Names
- Moving
- Elections and Right to vote
- Suomi.fi Web Service
- Citizen Certificate and electronic identity
- Guardianship
- Continuing power of attorney
- Appointment of a guardian
- Duties of the guardian
- Guardianship for a minor
- Who can act as a guardian?
- Actions that require the permission of the guardianship authority
- Appointing a substitute guardian
- Termination of guardianship
- Giving up the guardian’s task
- Guardianship authority's means of supervision
- Looking after the interests of an absent person or the future owner of the property
- Restrictions to competency and declaration of incompetence
- Extracts from the Register of Guardianship Affairs
- Certificates from the Population Information System
- Population information in the Population Information System
- Registration of a gift notification
- Services of notary public
- Certification of purchase
- Citizens’ initiative
- Death and estate inventory
- Living abroad
- Moving
- Registration of citizenship
- Divorce granted abroad
- Death abroad
- Registration of a child born abroad
- Registration of a name change performed abroad
- Notification of a marriage concluded abroad
- Registration of the act applicable to the matrimonial property regime
- Legalisation of foreign documents
- Moving to Finland
- Public Service Info
- Address service
- Forms
- Marriage
- About the agency